All American Airlines flights nationwide were halted for about an hour Tuesday morning after what the airline called a “technical issue.”
Why it matters: The nationwide outage threatened to snarl traffic on Christmas Eve for the world’s largest carrier.
Catch up quick: Bloomberg reported the airline potentially experienced a software issue calculating weight and balance for flights.
- The FAA issued a nationwide ground stop for all American flights at the airline’s request as of 6:49 a.m. ET.
- It was cancelled at 7:50 a.m. ET.
What they’re saying: “A technical issue is affecting American flights this morning,” the airline said in a statement.
- “Our teams are working to resolve the issue as quickly as possible, and we apologize to our customers for the inconvenience.”
- Multiple passengers posted on X that their planes had been forced to return to gates, and in some cases all passengers had to get off.
Between the lines: Even a temporary morning pause can throw an airline’s daily schedule into chaos.
- FlightAware showed just over 300 flight delays nationwide around 8 a.m. ET, mostly impacting East Coast airports like New York’s John F. Kennedy International and Boston’s Logan International Airport.
- Christmas Eve is one of the lightest air travel days of the holiday season, though nearly 2 million people flew on Dec. 24 last year, per the TSA.
The intrigue: On Monday, American touted its recent performance in a note to reporters, boasting it had more on-time departures than any competitor since the holiday season started.
Flashback: American isn’t the only airline to have suffered holiday snafus.
- Southwest Airlines was fined $140 million and spent months rebuilding customers’ trust after an extended Christmas week meltdown in 2022.
By Ben Berkowitz, Alex Fitzpatrick from AXIOS